Return & Refund Policy

We want you and your dog to be happy with your purchase!

We accept returns of eligible, unused merchandise within 30 days of delivery. Items must be in their original condition and packaging, with all tags and accessories included.

To request a return, please contact us before sending your item back. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Clearance and final sale merchandise cannot be returned unless required by applicable law. Shipping charges are non-refundable, except where required by law or when we are responsible for an error.

Once your return is received and inspected, we'll process any approved refund to your original payment method.

If you receive an incorrect or damaged item, please contact us as soon as possible so we can help resolve the issue.

For any questions, please visit our Contact Us page. We're always happy to help!